Tag: customer service

  • Mophie Warming Winter’s Revenge

    Mophie Warming Winter’s Revenge

    Last updated on February 12th, 2024 at 08:41 pmIf you’ve never been to Toronto, you’d never know how random our weather can get. We went from the budding of spring yesterday — with snow melting and neighbours in t-shirts—to a vengeful storm flattening the city under a foot of snow, winds whipping ’round to make us all miserable. Work…

  • The Art of Customer Service

    Last updated on February 5th, 2024 at 09:47 pmHaving come from a decade of jobs focused on customer service, let me tell you right here, RIGHT NOW—EVERY CUSTOMER IS IMPORTANT. Now, before we begin, here are some other things I should let you know: With that said, on my recent hunt for new glasses, when…

  • The good, the bad, the ugly.

    Last updated on February 3rd, 2024 at 12:22 amSo a little annoyed with Apple today. I asked for people to give me Apple store gift cards for Christmas and birthday gifts over the last couple of years—this was so it would make it easier for people so that they wouldn’t need to go online and…